Effective Date: [Insert Date]

Thank you for choosing Radio South Africa, part of the DAB Radio & Podcast Network. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and disclose information when you use our mobile apps and website.

1. Information We Collect

We collect different types of information depending on whether you are using our mobile apps or our website.

a. Personal Information (Website Only)

On our website, we may collect personally identifiable information (such as your name, email address, or username) when you:

  • Register for an account
  • Bookmark your favorite radio stations
  • Post comments or interact with the site’s content

b. Non-Personal Identification Information

We may collect non-personal identification information about users whenever they interact with our apps and website. This can include:

  • Browser name
  • Location
  • Device information (e.g., device model, operating system version)
  • Anonymous usage statistics
  • IP address, referring website, and domain name

This data may be collected via cookies, server logs, or other similar technologies.

2. Cookies and Tracking Technologies

Cookies are small text files containing a string of alphanumeric characters. To improve your experience, we use both session cookies (disappear after you close your browser) and persistent cookies (used by your browser on subsequent visits).

We use cookies to:

  • Store data such as your IP address and browser type
  • Track user interactions and site usage patterns
  • Control the display of ads
  • Offer other functionalities, such as saving login sessions

You have the ability to accept or decline cookies by modifying your settings (e.g., using anonymous mode or changing your cookie preferences in your browser).

Third-Party Cookies

Third parties, such as advertisers and analytics providers, may also place cookies on your device. These cookies help serve personalized ads based on your interests, track online activities across websites, and measure ad engagement.

We use services like:

  • Google AdSense and Google AdMob for displaying ads
  • Google Analytics for tracking user interactions and website performance

To opt out of Google Analytics tracking, you can install an opt-out add-on in your web browser from here.

3. Use of Information

We collect and use users’ information for the following purposes:

  • Operating and maintaining the service
  • Enhancing user experience and tailoring content
  • Providing customer support
  • Analyzing usage trends and website/app performance
  • Displaying advertisements based on user interests and behavior

Additionally, on our website, collected information may be used to:

  • Enable bookmarking of favorite radio stations
  • Facilitate user comments and interaction

4. Interest-Based Advertising

Our apps and website may share location data and other relevant data for interest-based advertising, allowing advertisers to infer interests and deliver ads based on user activity and location over time.

On mobile devices:

  • iOS users can opt-out from interest-based advertising by going to Settings > Privacy > Advertising > “Limit Ad Tracking.”
  • Android users can disable location services and Bluetooth to prevent collection of location information and stop receiving location-based ads.

5. Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

Please note, while we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure.

6. Sharing Your Personal Information

We may share collected information with third-party business partners who commit to comply with applicable privacy laws. Third-party partners may use the information for the following purposes:

  • Operating and improving their services
  • Serving targeted ads and assessing user engagement with their services
  • Other purposes disclosed to you at the time of collection

7. Your Rights

You have the right to access, modify, rectify, and delete any personal data we may hold about you. To exercise these rights, please contact us at:

Email: [Insert Contact Email]
Address: [Insert Business Address]

8. Children’s Privacy

Our apps and website are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that such data has been collected, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this page periodically to stay informed of any changes.

Your continued use of the website or apps following any updates to this policy signifies your acceptance of the changes.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: [Insert Contact Email]
Address: [Insert Business Address]